Pediatric Dental Assistant Training at APDAS: Communication Skills for Career and Life Success

If you are considering pediatric dental assistant training, you may be thinking about clinical skills, instruments, and procedures. And while technical ability is essential, communication skills are just as important for long-term success in pediatric dentistry.
At APDAS, our pediatric dental assistant training program focuses not only on hands-on clinical instruction, but also on the professional communication skills that build confidence, career readiness, and life success.
Technical skills help you perform the job.
Communication skills help you excel in it.
👶 Children Read You Before You Speak
One of the most surprising facts about communication is this:
Only about 7% of communication is the actual words spoken.
The remaining 93% comes from:
• Tone of voice
• Facial expression
• Body language
• Energy and delivery
Children understand this instinctively.
Before they ever learn language, they learn to read faces. They study tone. They sense posture. They recognize confidence — or uncertainty.
Think back to COVID, when masks covered our facial expressions. Behavior guidance became more difficult because children rely heavily on visual reassurance.
Your calm presence can reduce fear.
Your tone can prevent tears.
Your body language can build trust.
These are not personality traits.
They are professional skills developed through strong pediatric dental assistant training.
👀 Parents Are Watching Too
In pediatric dentistry, communication extends beyond the child.
Parents are observing:
• Your confidence
• Your professionalism
• How you speak to their child
• How you support the doctor
• How you represent the practice
A pediatric dental assistant is not “just helping.”
You are reinforcing trust.
You are strengthening the dental team.
You are helping create a positive dental experience that may shape how that child feels about dentistry for life.
That responsibility requires more than technical ability.
It requires communication skill.
🎓 How Pediatric Dental Assistant Training at APDAS Builds Communication Skills for Work and Life
At APDAS, pediatric dental assistant training includes more than clinical instruction.
Students learn how to:
• Communicate clearly and confidently
• Support behavior guidance techniques
• Maintain calm body language under pressure
• Interact professionally with parents
• Work effectively within a dental team
Confidence comes from preparation.
When you understand procedures, patient flow, and the reason behind treatment, your communication becomes natural and professional.
These skills impact more than your career.
They influence how you communicate with colleagues, friends, family members, and especially children.
Strong communication skills are life skills.
If you’re considering a career change and wondering whether pediatric dental assistant training might be right for you, we share more about how students move from feeling stuck to finding purpose in our blog post on starting a meaningful career in pediatric dental assisting.
🌟 Communication Skills Create Career Success
Employers in pediatric dentistry look for more than technical training.
They look for:
✔ Professionalism
✔ Emotional intelligence
✔ Calm under pressure
✔ Positive team energy
✔ Strong verbal and non-verbal communication
Pediatric dental assistant training at APDAS prepares students to stand out in all of these areas.
Because success in pediatric dentistry is about more than knowing what to do.
It is about how you show up.
Final Thoughts
Pediatric dental assistant training is not just about learning dentistry.
It is about building confidence.
It is about developing communication skills that support your career and strengthen your everyday life.
At APDAS, we believe strong clinical skills and strong communication skills go hand in hand.
That combination is what turns training into long-term success.

Rhea M. Haugseth, DMD maintained a private practice in Marietta, GA from 1982- 2017. She attended the University of Louisville Dental School and completed her pediatric dental residency at Rainbow Babies & Children’s Hospital / Case Western Reserve University in Cleveland, Ohio. She is a Diplomate of the American Board of Pediatric Dentistry and a Fellow of the American Academy of Pediatric Dentistry. She is proud to be a Fellow the American College of Dentists, the International College of Dentists, and the Pierre Fauchard Academy – National Honorary Organizations for Dentists.
Dr. Haugseth is a Past President of the American Academy of Pediatric Dentistry (AAPD), the Southeastern Society of Pediatric Dentistry (SSPD), and the Georgia Academy of Pediatric Dentistry(GaPD). Dr. Haugseth has been a National Spokesperson for the AAPD since 1989 and has been frequently interviewed for radio, print, and national television.
Dr. Haugseth is the Founder (2013) and Director of the Atlanta Pediatric Dental Assistant School in Atlanta Georgia. She is also the Founder (2014) and Director of the Pediatric Dental Team Association. She is committed to pediatric dental team members and continues to develop ways to enhance their knowledge and skills both in and out of the dental office.




